Yes, airlines can usually reprint a boarding pass online, at a kiosk, or at the counter, unless your carrier uses app-only boarding.
Losing a boarding pass can feel like a bad break, though it’s rarely a trip-ending problem. In most cases, you can pull up the same pass again, print a fresh copy, or ask the airline to issue another one at the airport.
That’s the part many travelers miss: a boarding pass is tied to your checked-in reservation, not to one single sheet of paper. If you’re already checked in, the airline can usually retrieve it with your confirmation code, ticket number, passport, or ID. If you’re not checked in yet, you can still finish check-in and print the pass after that.
The real question isn’t whether a reprint is allowed. It’s where you should do it, how late you can leave it, and what changes if your phone dies, your printer jams, or your airline pushes digital boarding only.
When A Boarding Pass Can Be Reprinted
You can usually reprint a boarding pass in four common situations. The first is the easy one: you printed it at home and misplaced it before leaving. The second is when you checked in on your phone, then decided you’d rather carry paper. The third is when your first copy got damaged, smudged, or folded badly enough that the barcode may not scan. The fourth is when your flight changed and you want the newest version with the right gate, seat, or boarding group details.
Most airlines treat all of those as normal. Once your trip is in the system, a fresh copy is usually just another retrieval step. That’s why travelers often get new boarding passes at kiosks even after checking in online hours earlier.
There are a few limits. If your itinerary needs a document check, the airline may want to see you at the counter before it prints anything final. International trips, code-share flights, visa checks, and some last-minute schedule changes can all push you toward an agent. That doesn’t mean you can’t get another pass. It just means the airline may want to handle the reprint itself.
Can I Reprint My Boarding Pass?
Yes. On most airlines, you can reprint it before you reach the airport, at a self-service kiosk, or at the staffed check-in desk. American Airlines says travelers can print a boarding pass before heading out, and if mobile boarding isn’t available at the airport, they can print from a kiosk there as well on its mobile boarding pass page.
That means the answer is usually tied to access, not permission. If you can still pull up your trip, you can often get another pass. If you can’t access the trip yourself, the airline can often find it for you.
One thing to watch: not every carrier handles paper the same way anymore. Ryanair now says on its digital boarding pass page that it no longer accepts printed boarding passes and issues digital passes through its app. That’s a good reminder to check your airline’s own rules before travel day, since “just print another one” is no longer universal.
Best Places To Get A Fresh Copy
At Home Or At Your Hotel
If you still have time before heading to the airport, this is usually the least stressful option. Open your airline app, website, or check-in email, retrieve the reservation, then print again. A hotel business center or front desk printer can work if you’re already on the road.
This route is handy when you like having paper in hand before security, or when your phone battery has been shaky all day. It also gives you time to notice if the airline changed your gate or seat.
At An Airport Kiosk
Kiosks are often the fastest fix. You usually tap “check in” or “print boarding pass,” enter your booking code, scan your passport, or use a credit card lookup, and the machine prints a fresh copy in seconds. If your first pass got wet or vanished into the seat pocket of a rideshare, this is often the cleanest recovery move.
Kiosks are also good when you’ve already checked in online but don’t want to rely on a phone screen at the gate. Many travelers use them for exactly that reason.
At The Airline Counter
If your trip is complex, the staffed desk is the safer play. An agent can reprint the pass, confirm your bag status, fix a name mismatch, and check whether your seat or gate changed. It’s slower during rush periods, though it solves more than one problem at once.
Go straight to the counter if your boarding pass won’t load, your reservation has multiple airlines on it, your passport needs to be checked, or your kiosk attempt fails.
What You’ll Usually Need For A Reprint
The airline needs a clean way to match you to the booking. You won’t always need every item below, though having at least two of them makes the process smoother.
- Your six-character confirmation code or record locator
- Your ticket number, if you have it
- A government-issued photo ID
- Your passport for international travel
- The credit card used to book, if the kiosk offers card lookup
- Your frequent flyer number on some airline systems
If you’re traveling with a family member who has the booking on their phone, that can also pull up the reservation. Still, it’s smart to keep your own confirmation code saved in a note, email folder, or screenshot. That tiny step saves a lot of standing around.
Boarding Pass Reprint Options At A Glance
| Where To Reprint | What You Usually Need | Best Time To Use It |
|---|---|---|
| Airline website | Confirmation code and last name | Before leaving for the airport |
| Airline app | Logged-in account or trip details | When you want a mobile pass again |
| Home printer | Downloaded or emailed pass | When you still have printer access |
| Hotel or office printer | PDF, email, or airline login | During a trip before heading to the airport |
| Airport kiosk | ID, booking code, passport, or card lookup | Fast airport reprint with no counter line |
| Airline counter | ID and reservation details | When the trip needs agent review |
| Bag drop desk | ID and checked-bag reservation | If you were heading there anyway |
| Gate podium | ID and active boarding record | Last-minute barcode or seat issue |
What Happens If You Already Passed Security
This catches people off guard. If you’re already airside and your paper pass disappears, the gate agent can often reissue one at the podium. If you were using a mobile pass and the app closed, reloading the app or email link may be enough. The barcode doesn’t stop existing just because the first display vanished.
If your seat changed after a gate swap, the gate team may print a fresh pass on the spot. That new version is usually the one you should use, since it reflects the live boarding record tied to the flight.
What you don’t want is to wait until the final boarding call to start sorting it out. A boarding pass issue that takes two minutes early can take much longer when a whole line forms around the gate scanner.
When Reprinting Gets Tricky
International Travel
Many airlines still want a passport check before final boarding documents are set. You may be able to check in online, though the pass may show a note asking you to see an agent. In that case, a kiosk may not finish the job.
Airline Changes Or Irregular Operations
If your flight is delayed, canceled, or moved to another aircraft, the airline may reissue boarding passes with new seat assignments. Old copies can stop matching the newest record. A reprint fixes that, though it’s better to pull a fresh pass than trust the older one.
Partner Airlines
If one airline sold the ticket and another operates the flight, the operating carrier often controls the live boarding pass. If the first website won’t reprint it, the second one may. At the airport, the operating airline’s desk is usually the cleanest place to sort it out.
App-Only Policies
Some airlines are moving harder toward digital passes. That doesn’t always mean you’re stuck if your phone fails, though it does mean paper may not be your default fallback. Always check the carrier’s rule set before flight day if you’re flying an airline known for tighter app use.
How To Avoid Boarding Pass Stress In The First Place
A boarding pass problem is usually easy to fix. Still, a few habits make it less likely that you’ll need a reprint at all.
- Save the pass in more than one place. Keep it in the airline app and in your email.
- Screenshot the mobile pass after check-in, though refresh the live app if gate details shift.
- Write down the confirmation code somewhere you can reach offline.
- If your phone battery is weak, carry a charged cable or battery pack that airline rules allow in cabin baggage.
- If you like paper, print a copy before leaving and fold it flat in a wallet sleeve or passport holder.
None of that takes long. It just cuts out the scramble that happens when airport Wi-Fi drags or your app logs you out at the worst moment.
Common Boarding Pass Problems And The Fix
| Problem | Likely Cause | What To Do |
|---|---|---|
| You lost the paper copy | The booking is still active | Reprint online, at a kiosk, or at the counter |
| The barcode will not scan | Screen crack, low brightness, bad print, or torn paper | Pull up a fresh digital pass or get a new printout |
| The app will not load | Weak signal or account sign-out | Use the email link, website login, or kiosk |
| Your seat changed | Aircraft swap or gate reissue | Get the newest boarding pass version |
| Kiosk will not print | Trip needs document check | Go to the airline counter with ID |
| You’re flying a partner airline | Different carrier controls the flight | Retrieve the pass from the operating carrier |
Paper Vs Mobile: Which One Is Better?
That comes down to how you travel. Mobile boarding passes are handy, hard to lose, and easy to refresh if the gate changes. Paper passes are easier for travelers who don’t want to hand over a phone at every checkpoint, or who don’t trust their battery to last through delays.
Many frequent flyers carry both when they can. That’s often the smoothest setup: mobile for speed, paper as backup. If one fails, the other is right there.
Still, don’t assume both versions are always offered. Some carriers lean fully digital, while some airports or specific routes may still push travelers toward printed documents during document checks. That’s why the airline’s own trip page matters more than general travel advice.
The Smart Rule For Travel Day
If you lose your boarding pass, don’t panic and don’t start over from scratch. Pull up your trip, check whether the airline will let you print again, and use the fastest lane available to you: website, app, kiosk, or counter. Most travelers can fix the issue in minutes.
If there’s any doubt, arrive a little earlier and head to the operating airline. A fresh boarding pass is one of the most routine things an airline prints all day. The bigger risk is waiting too long to ask for it.
References & Sources
- American Airlines.“Mobile boarding pass.”States that travelers can print a boarding pass before the airport and use a self-service kiosk when needed.
- Ryanair.“Digital Boarding Pass.”Shows that some airlines now use app-based boarding and no longer accept printed boarding passes.
